Privacy Policy

Last updated: October 2025

At Reddo Transport Ltd, we take your privacy seriously. This Privacy Policy explains how we collect, use and protect your personal information when you use our haulage and courier services or visit our website, www.reddotransport.com.

Who we are

Reddo Transport Ltd provides haulage and courier services across the UK. Our registered office is in the United Kingdom.

If you have any questions about this policy or how we handle your data, please contact us at:info@reddotransport.com

What information we collect

We only collect the information we need to run our services efficiently and safely. This may include:

Your name, address and contact details (such as phone number or email)
Delivery addresses and collection information
Tracking and telematics data (vehicle locations, routes and timings)
Staff and driver information needed for employment or operations
Bank or payment details (for invoicing or payments, where relevant)

We do not collect unnecessary or excessive personal data.

How we use your information

We use your information to:

Provide and manage haulage and courier services
Deliver or collect goods safely and accurately
Communicate with customers and staff
Process payments and manage accounts
Improve efficiency through routing and scheduling systems
Comply with legal and insurance requirements

We will only use your information when we have a lawful reason to do so, such as fulfilling a contract, meeting legal obligations, or pursuing legitimate business interests.

Who we share your data with

We only share personal data when necessary to provide our services. This may include:

Our network routing system (to plan routes and deliveries)
Our bank (for processing payments)
Service providers who help us operate our business (for example, IT or telematics support)

We do not sell or rent your personal information to anyone. All third-party partners are required to keep your data secure and only use it for the purpose we specify.

How we store and protect your information

Your information is stored securely, using password protection, access controls, and encryption where appropriate.

We keep personal data only for as long as necessary to fulfil the purpose it was collected for, or as required by law (for example, tax or employment records).

When data is no longer needed, we delete or securely destroy it.

Your rights

Under the UK GDPR, you have the right to:

Access a copy of the personal data we hold about you
Ask us to correct any inaccurate information
Request that we delete your data (in certain circumstances)
Object to how we use your data
Ask us to restrict or stop processing your data

If you wish to exercise any of these rights, please contact us at info@reddotransport.com.

If you’re not satisfied with our response, you can contact the Information Commissioner’s Office (ICO) at www.ico.org.uk.

Cookies and website data

Our website may use cookies or analytics tools to understand how visitors use our site and to help us improve it.

You can choose to disable cookies in your browser settings if you prefer.

Changes to this policy

We may update this Privacy Policy occasionally to reflect changes in our business or legal requirements.
Any updates will be posted on this page with the revised date.